FAQ

Boat Rentals In Miami / Yacht Rentals In Miami :

 

Bookings & Payments: 

- What is some recommended attire to wear or accessories to use?

 While on board our Boat Rentals In Miami or Yacht Rentals In Miami it is recommended you bring swimming trunks or a bathing suit in case you would like to jump into the water for a refreshing swim while on board our Boat Rentals In Miami or Yacht Rentals In Miami. 

- What other expenses do I have to pay for while on my Boat Rental In Miami?

All expenses are listed on our Boat rentals In Miami Product pages. There are no additional fees, aside from what is listed.

-Can I change to another Boat Rental In Miami , Yacht Rental In Miami or Jet Ski Rental In Miami or cancel after I submit the booking?

Please check our refund policy. We will try our best to help any arrangements, but cannot make any guarantees. We reserve the right to refuse refund if you cancel the same day as your booking.

If you wish to change your Boat Rental In Miami or Yacht Rental In Miami reservation please contact us regarding your Boat Rental In Miami or Yacht Rental In Miami Upgrade Desire within 72 hours of your Boat Rental Reservation so we can confirm availability.

-What options do I have if my booking becomes unavailable or is declined by Captain Hook Boat Rentals In Miami?

You will have the following options in case the Boat Rental In Miami booked becomes unavailable or declined by Captain Hook Boat Rentals In Miami:

A complimentary upgrade

A full refund payment

Reschedule your booking to another time or day

-How do I make sure the Boat Rental In Miami or Yacht Rental In Miami is available after I’ve submitted my booking?

We will always make sure the Boat Rental In Miami or Yacht Rental In Miami you have booked will be available, in the rare occasion where anything may change we will call or email you to confirm availability of the Yacht Rental In Miami or Boat Rental In Miami you have booked with us. we do have over 200 Yachts In Miami and Boats In Miami available at all times.

You are welcome to call us if you have any questions or concerns regarding your Boat Rental In Miami or Yacht Rental In Miami bookings.

- Can I cancel my trip after I submit my booking?

Please refer to our cancellation policy here: REFUND POLICY (ALL SALES FINAL)

 - What should I expect after submitting my Boat Rental In Miami or Yacht Rental In Miami booking and payment?

You will receive a confirmation email from us, along with a separate invoice with a complete breakdown of your rental selection.

 - Do I pay for fuel?

The Boat Rentals In Miami and Yacht aRentals In Miami are provided with a full tank. However, there is a fuel fee.

- What if the weather is bad on the day of my reservation?

Unfortunately, we can’t control the weather! However, you are able to reschedule for a later date.

- Is anything prohibited on the Boat Rental In Miami ?

The captain is the ultimate authority of everything on board the boat.

YOU CAN NOT BRING:

 Firearms, fireworks, or illegal drugs on either the  Yacht or Jet Ski.

Please use common sense and good judgement when out on the water.

- May I bring food and wine?

Yes, you can bring your own food and drinks for the Yacht trips only. 

PLEASE NOTE: RED WINE is strictly prohibited, as it could cause irreparable stains on the seat and carpet.

 - Will I, and/or my group, have to sign the waiver before departure?

Yes, all those attending will need to sign a waiver in order to participate in the experience.